Legal
Refund Policy
When you can get your money back, and how.
Effective date: October 24, 2026
Brickline Web is a brand operated by Maxim Milshteyn, a sole proprietor in New Jersey, USA.
Summary
- The homepage demo is free. You pay nothing until you approve it.
- One-time services: a full refund if you cancel before we start work.
- Subscriptions: cancel anytime, and no further charges. We do not charge for months after you cancel.
- Refunds go back to the original payment method.
One-time services and add-ons
If you cancel a one-time purchase before we start work on it, we refund it in full. Once work has started, the deposit or the price of the work already done is non-refundable, which is consistent with our Terms of Use. If we cannot deliver what you bought, or the delivered work does not match its description and we cannot fix it within a reasonable time, we refund the part that was not delivered.
Bundles
If you cancel a bundle after part of it has been delivered, we refund the price you paid minus the separate price of the parts already delivered.
Subscriptions
You can cancel a subscription anytime online at bricklineweb.com/account/ or by emailing [email protected]. Cancellation stops all future charges, and the service continues until the end of the month you have already paid for. We do not give partial refunds for the rest of a month that has already started, except where the law requires it. If you were charged after you asked us to cancel, we refund that charge in full.
Free trials
Where a product includes a free trial (for example the first 30 days of the Care plan), you are not charged if you cancel before the trial ends. The trial length and the price that follows are shown before you subscribe.
Third-party costs
Money we have already paid to a third party on your behalf, such as domain registration, ad spend, printing, paid plugins or human translation, cannot be refunded once it has been spent.
How to ask for a refund
Email [email protected] with your order number (it starts with BW-). We reply within 2 business days. Approved refunds are sent through Stripe to your original payment method; banks usually show them within 5 to 10 business days.
The English version of this page governs. Translations of the site are provided for convenience.